Frequently asked questions

Costs, how it works, privacy, and operations. Everything in ReplyMind is free — there is no Pro tier.

Costs

How much does this cost to run? The plugin itself is free — every feature, no license key. The only cost is what you pay your AI provider per reply:

  • GPT-5 Nano, Claude Haiku 4.5, Gemini 2.5 Flash Lite: a small fraction of a cent per reply
  • GPT-5 Mini, Claude Sonnet 4.6, Gemini 2.5 Flash: well under a cent per reply
  • GPT-5, Claude Opus 4.8, Gemini 3 Pro: a few cents per reply

Most blogs spend under $5/month. Use the replymind_daily_limit filter for a hard cap. Default cap is 100 replies/day.

Are there ongoing fees from ReplyMind? No. Free is free, no markup, no recurring fees, no Pro tier. Everything that used to be a paid add-on — rules, sentiment, scheduling, email approval, analytics, WooCommerce, multisite — is included since 1.1.0. AI usage is billed directly by OpenAI, Anthropic, or Google.

Do I need WordPress 7.0? Yes, for ReplyMind 1.1 and later. The plugin uses the AI Client built into WordPress 7.0 (wp_ai_client_prompt()) and never calls a provider directly. Configure your provider once under Settings → Connectors. Sites on WordPress 6.x should stay on ReplyMind 1.0.0.

How it works

Will visitors know the reply was AI-generated? Not unless you tell them. Replies are posted as the post author, with their display name and avatar — same as if you wrote it yourself. Some authors disclose AI use in their site's privacy policy or in a footer note.

Will this break my existing comments? No. The plugin only adds new replies as child comments. It never edits or deletes existing comments.

Does it work with my caching plugin / theme? It only runs in the WordPress admin and via WP-Cron. It doesn't add anything to your public site, so caching plugins don't interfere with it. Compatible with any theme.

Can editors and authors use it, or only admins? Anyone with the edit_comment capability (administrators and editors by default) can generate, edit, and publish AI replies. Only administrators can change settings or run batch operations.

What happens if my API key is compromised? Rotate the key on your provider's dashboard and update it under Settings → Connectors in WordPress core. ReplyMind itself stores no API key.

Are streaming responses supported? No. The reply appears once the full generation completes. With Short length and a fast model (GPT-5 Nano, Claude Haiku 4.5, Gemini 2.5 Flash Lite), this typically takes 1–3 seconds.

What if the AI generates an inappropriate reply? Suggestion mode is the default for this reason — every draft is reviewed before posting. Reply Rules and Sentiment detection can skip or flag risky comments before the AI runs, and the replymind_send_comment_data filter still works for anything custom.

Privacy / GDPR

Is comment data sent to OpenAI / Anthropic / Google? Yes — the comment text, post title, and a short post excerpt are sent through the WordPress AI Client to the provider you configure. Data is sent only at generation time. Sentiment scoring is local. Nothing is ever sent to ReplyMind's servers or to approidtech.com.

Is the plugin GDPR-compliant? The plugin includes WordPress's standard privacy data exporter and eraser, registers a privacy notice in the Privacy Policy guide, and lets you exclude specific comments from being sent to the AI via the replymind_send_comment_data filter.

You're still responsible for:

  1. Disclosing AI use in your privacy policy.
  2. Verifying that your AI provider's data-handling matches your compliance requirements.

Can I block specific comments from being sent to the AI? Yes. Use the developer filter:

add_filter( 'replymind_send_comment_data', function ( $allow, $comment ) {
    if ( /* your condition */ ) {
        return false;
    }
    return $allow;
}, 10, 2 );

Drop into your theme's functions.php or a custom plugin.

Operations

Why is generation slow / not happening? The plugin uses WP-Cron, which runs on page visits by default. On low-traffic sites, drafts can lag. Set up a real cron hitting wp-cron.php every 5 minutes — most hosts have a one-click toggle.

Can I use a self-hosted LLM (Ollama, LM Studio, etc.)? Only if WordPress core's AI Client supports it. ReplyMind never calls a provider directly — it uses whatever is configured under Settings → Connectors.

Can I customize what the AI knows about my brand? Yes — the System Prompt field is a free-form text area. Anything you write there is included with every generation. Common pattern:

Can I run it on more than one site? Yes. The plugin is GPL-licensed; install it on as many sites as you want. Each site uses the provider configured in its own Connectors settings. On multisite, the Network Admin page can push settings to every site.

Multilingual sites — do I need anything special? No. Set the Reply Language option to Auto-detect and the plugin matches the commenter's language. Or fix the reply language to one of the 10 supported codes. Per-post tone and prompt overrides are available from the post editor meta box.

Need more help?