What you'll do (5 minutes)

  1. Connect an AI provider in WordPress core (Settings → Connectors).
  2. Open ReplyMind in the admin sidebar.
  3. Pick a provider, model, tone, length and language.
  4. Choose Suggestion mode (recommended) or Auto mode.
  5. Enable the plugin and save.

Step 1 — Connect a provider in WordPress core

In your WordPress admin, go to Settings → Connectors. This screen belongs to WordPress core, not to ReplyMind, and is shared by every AI-aware plugin on the site — set it up once.

  1. Choose a provider: OpenAI, Anthropic, or Google. You can add more than one.
  2. Paste an API key from that provider's console:
  3. Save. WordPress verifies the connection.

Step 2 — Open ReplyMind

Click ReplyMind in the admin sidebar — it's a top-level item just below Comments, with the chat-bubble icon. After activation you may already be here, with a welcome banner offering a five-step guided tour. Take it or skip it; the banner disappears once dismissed.

The Core Settings panel confirms that the WordPress AI Client was detected. If it says AI features are disabled, check that WP_AI_SUPPORT isn't defined as false in wp-config.php and that no plugin filters wp_supports_ai() to false.


Step 3 — Pick a provider and model

AI Provider — OpenAI, Anthropic Claude, or Google Gemini. Only providers you configured in Step 1 will actually work.

Model — the dropdown filters to the selected provider:

OpenAI Anthropic Google
gpt-5-mini (recommended)claude-sonnet-4-6 (recommended)gemini-2.5-flash (recommended)
gpt-5-nano (cheapest)claude-haiku-4-5-20251001 (cheapest)gemini-2.5-flash-lite (cheapest)
gpt-5 (best quality)claude-opus-4-8 (best quality)gemini-3-pro (best quality)
gpt-4o, gpt-4o-miniclaude-opus-4-7, claude-opus-4-6gemini-2.5-pro
gpt-4-turbo, gpt-4, gpt-3.5-turbo

For most blogs, GPT-5 Mini, Claude Sonnet 4.6 or Gemini 2.5 Flash is the right balance of quality and cost. If the model prefix doesn't match the provider (gpt- / claude- / gemini-), the screen shows a mismatch warning.


Step 4 — Pick a reply mode

  • Suggestion Mode (default, recommended) — every reply is saved as a draft. You review it on the Comments screen, edit if needed, and publish in one click. Optionally turn on email approval so authors can approve from their inbox.
  • Auto Reply Mode — replies are posted automatically as soon as a new comment is approved. Use only after you trust the reply quality. Reply scheduling can delay these by 1–168 hours so they feel human.

Step 5 — Pick a tone, length, and language

  • Reply Tone — Professional (default), Friendly, Casual, Empathetic, Formal, Concise.
  • Response Length — Short (2–3 sentences, default), Medium, Detailed.
  • Reply Language — Auto-detect (default), or fix to English, Spanish, French, German, Italian, Portuguese, Hindi, Arabic, Japanese, or Chinese.

Step 6 — (Optional) Customise the system prompt

The System Prompt field is included with every AI generation. The default is:

A more brand-specific prompt usually produces better results:


Step 7 — Enable the plugin

Tick Enable Plugin and click Save Changes.

That's it. The next time a new comment is approved on your site, the plugin will:

  1. Schedule a background job (within ~10 seconds, depending on your site's WP-Cron setup).
  2. Run per-post overrides, sentiment detection and Reply Rules, if enabled (in that order).
  3. Generate a reply through the WordPress AI Client using your configured provider.
  4. Save it as a draft (Suggestion mode) or post it (Auto mode).

Test it

  1. Go to any post with an existing approved comment.
  2. Hover the comment row in Comments.
  3. Click Generate AI Reply in the row actions.
  4. The AI Reply column shows Draft Ready (Suggestion mode) or Published (Auto mode). If you turned on sentiment or a rule flagged it, you'll also see a sentiment badge or a Flagged pill.
  5. In Suggestion mode, click Edit & Publish to review the draft, edit it, and post it.

Go further

Everything under Advanced Settings is optional and off by default. When you're ready: Reply Rules, Sentiment detection, Scheduling & email approval, Per-post & per-taxonomy overrides, Analytics, WooCommerce reviews, Multisite.


Next step

Daily workflow — how to handle drafts as new comments come in.


Troubleshooting

If something didn't work, check: